Refund policy
Refund Policy
We want you to be confident in your purchase from LifeSolve Co.
If you are not satisfied with your order, we offer a 30-day return window from the date you receive your item.
Returns
To be eligible for a return:
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Items must be unused, in original condition, and in original packaging
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Proof of purchase is required
To start a return, please contact us.
Returns sent without prior approval may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be processed back to your original payment method within a reasonable timeframe.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can resolve the issue promptly.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.
Exchanges
If you need a replacement for a defective or incorrect item, please contact us and we’ll assist you.